Policies of Florence Concierge - Faenza Apartment
Check-in15:00 - 19:00 hours
Check-out08:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A surcharge applies for arrivals outside check-in hours as follows: EUR 30 for arrivals between 19:30 and 22:00 and EUR 50 for arrivals after 22:00 and 00:00. The latest possible check-in, even if paying the surcharge, is 00:00. Please inform Florence Concierge - Faenza Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the check-in and key-collection take place at: via San Zanobi 42 r, 50129 Firenze.