Policies of Canova
Check-in15:00 - 19:00 hours
Check-out09:00 - 10:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A luggage storage is available from Monday to Friday from 9.00 to 19.00 at Borgo Albizi, 15.
A surcharge applies for arrivals outside check-in hours as follows:
- from 19:00 until 21:00 EUR 20
- from 21:00 until 00:00 EUR 40
- from 00:00 until 09:00 EUR 60
All requests for late arrival are subject to confirmation by the property. Late check-out can be arranged in advance based on availability, a surcharge might apply.
When travelling with pets, please note that an extra charge will be applied.
Electricity, gas and water are not included for stays of 7 nights or more.
Please note that the rates include the property service charge.
A security damage deposit will be pre-authorized on your credit card upon check-in and will be released at check-out, subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Canova in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 300 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.