Policies of Treetop
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests under the age of 21 can only check in with a parent or official guardian.
Check-in is located at the Resort Visitor\'s Center. Please note that late check ins can be accommodated. Guests can arrange this prior to arrival with the property.
This rental property is being offered by VacayHome Connect in partnership with the professional property manager. Guests will receive a reservation confirmation e-mail from Booking.com, followed by a payment confirmation e-mail from VacayHome Connect. The payment confirmation e-mail will provide contact information for the professional property manager. The property manager will send an e-mail directly with a lease agreement which should be reviewed carefully, signed, and returned to the property manager. It will also contain additional information including things to do, a map with arrival instructions, information on picking up your key (during office hours or afterwards), information regarding pet fees if staying in a home designated as pet friendly, and horse fees if staying at a property designated as horse friendly (both which would be collected onsite). The Service Charge shown on Booking.com includes a Damage Waiver Protection Plan that covers for unintentional damages. If guests prefer to supply a Damage Deposit instead of a Damage Protection Plan, the email from the Property Manager will include instruction on how to do so. Additional details on this will be sent to you.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note credit cards will be charged for the full amount immediately upon receipt of reservation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.