Policies of Residencia Natural
Check-in12:00 - 18:00 hours
Check-out08:00 - 09:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years are charged USD 10 per night for extra beds.
All further older children or adults are charged USD 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the included boat transfer leaves Bocas between 11:00 and 12:00 and leaves the property in the morning between 7:30 and 9:00AM. Please contact the property indicating your arrival info. Other transfer time are available at extra cost.
Please note any shopping needs to be done in Bocas town before getting to the property.
All Payments made with credit card have an extra cost of 2%.
Please note Residencia Natural may require a 50% deposit at the time of booking. Please inform Residencia Natural in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of USD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.