Policies of Casa Valdelagrana
Check-in14:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children's cots/cribs are not available.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
The outstanding cost of the reservation must be paid in cash on arrival
Please contact the property at least 48 hours before arrival to arrange key collection. They can be contacted between 10:00 and 14:00 or 16:00 and 19:00, using the contact details on the booking confirmation Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Casa Valdelagrana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: Avenida de la Paz, 20, Valdelagrana, 11500 El Puerto de Santa María. A damage deposit of EUR 150 is required when you book. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. License number: <strong>CTC-2017071509</strong>