Policies of West End Hostel
Check-in14:00 - 23:00 hours
Check-out03:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, PIN, Maestro, Solo, Switch. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Children are welcome when adults are booking a private room only. Children under 18 are not permitted in the dormitory rooms. Children trying to stay in the dormitory rooms will be refused entry.
All guests checking into the hostel must have photographic ID with them in the form of passport or driving licence. Unfortunately check-in will not be permitted unless photo ID is provided.
There is no lift access in the hostel and all rooms are accessible by stairs only, over 3 floors.
Small lockers for valuables are available with access from 08:00 until 23:00.
Males who book the female-only dormitory room will not be permitted to stay and a refund will not be issued.
Any guests arriving after 23:00 Sunday to Thursday and after 00:00 Friday and Saturday will be required to pay a GBP 5 late arrival fee to the member of night staff. Please note this is a one-off fee of GBP 5 and not GBP 5 per person.
Please note, any stays of more than 2 weeks, or extensions to current reservations, must first be approved by the hostel manager.
When booking for 8 persons or more, different policies and additional supplements will apply. A security deposit of GBP 20 is required on arrival for group bookings. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that you should allow time for your room to be checked on departure as this can take up to 15 minutes, if you fail to leave time for your room/s to be inspected the security deposits will not be returned.