Policies of The West Port Castle View Residence
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of GBP 200 is required 7 days prior to arrival for incidentals This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Guests are sent an email by Reserve Apartments containing a link to make a payment.
Late check-in after 19:00 is possible for an additional cost. This is subject to availability and by prior arrangement.
Guests will be met by a member of staff at their booked apartment.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note the lead guest must be 25 years and older. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of GBP 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.