Policies of Royal Mile Residence
Check-in15:00 - 19:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Switch. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that this property has several locations. Guests are kindly requested to check in at the central reception address, as stated on the booking confirmation.
Reception is open from 10:00 until 19:00. Guests arriving outside of reception opening hours must inform the hotel at the time of booking.
If arriving after 19:00, your keys will be placed in a security box outside the reception, the hotel will advise you of the check-in procedure when they know your arrival time.
Apartments will be ready from 15:00, but guests are welcome to leave bags in the apartment as it is being cleaned.
At check-in, you will need a valid photographic ID and a credit/debit card for pre-authorisation.
If you have trouble with stairs, please inform the hotel in advance and they will do their best to allocate a lower-floor flat or an apartment with a lift.