Policies of Hedgehog House
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.
Please note that there is no onsite reception. You must provide the property with an Australian mobile phone number, as your check in details will be sent to you via text message, on your check in day. If you do not have an Australian mobile phone number, you will need to instead provide an email address for this information to be sent to you.
The preferred contact method is via the contact details provided in your booking confirmation.
Alternatively, you can use the Special Requests box when booking.
Please note that reception office hours are 8:00-18:00.
If you need to contact the property outside of these hours, please use the Special Requests box, or send the property an email. Please only use the mobile number provided in case of emergencies.