Policies of Custom House Square Ifsc
Check-in15:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of EUR 50 per person may be required prior to arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
When booking for 4 persons or more, different policies and additional supplements will apply. In the case of last minute bookings (stay expected within ten days or less of booking) and bookings involving parties of 4 or more a security deposit of EUR 300 is required in advance.
After a booking is made, you will receive an email from the property with further instructions regarding the payment procedures and the key collection.
Please note that guests are required to send the property a copy of their photo ID prior to arrival. The name must match the name on the card used to make the booking.
After a booking is made, you will receive an email from the property with further instructions regarding the payment procedures and the self service key collection. Please inform Custom House Square IFSC in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.