Policies of Vacation Bay - Downtown- Claren Tower
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 5 years stays free of charge when using existing beds.
One child under 3 years is charged AED 30 per person per night in a child's cot/crib.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that Down Town - Claren Tower is a fully furnished, serviced and self-catering accommodation and not a hotel.
A security deposit of AED 2000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Vacation Bay - Downtown- Claren Tower in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of AED 2000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.