Policies of Keys Please Holiday Homes - Cayan - Dubai Marina
Check-in15:00 - 19:00 hours
Check-out12:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.
This is a licensed holiday home by DTCM. It is not a hotel or Hotel apartment. We require passport copies for each guest at least before arrival to allow time to coordinate access approval from the community security office.
Please note that if your check-in / out timing is between 8:00pm & 8:00 AM, there will be an additional charge of USD 27 or AED 100
Complimentary (Once a week) housekeeping that includes Cleaning, Bed Linen and Towel Change (more if required) at surcharge. A damage deposit of AED 2000 is required on arrival. You should be reimbursed on check-out. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.