Policies of Espace Holiday Homes - Ocean Heights 51
Check-in15:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the property does not accept cash payments. Only Credit Cards are accepted.
Please note that the full amount of the reservation is due before arrival. Espace Holiday Homes will send a confirmation with detailed payment information.
After full payment is taken, the property\'s details, including the address and where to pick up the keys, will be sent to you by email.
Early check in and late check out are subject to availability at an extra charge.
Check in after 9:30 pm, will only be accepted, if full payment done before that time and at an extra charge of AED 150
Early check out before 8 am will be charged at AED 150
If agreed check in or check out time is not respected, AED 150 for each will be deducted from the security deposit.
Please inform Espace Holiday Homes at least 2 hours in advance of your expected arrival time at the apartment. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show their passport and the matching credit card upon check-in. Clients are responsible to have their visa, before coming
Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of AED 1000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that guests need to re-add their credit card information in the link provided by the property after the booking is made, to complete the booking process. A security deposit of AED 1000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.