Policies of E&T Holiday Homes - Al Sarood
Check-in15:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 12 years are charged AED 100 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
VAT will be introduced across the UAE on 1 January 2018. The rate is likely to be 5%. Should there be a change in the date of VAT implementation or in VAT rate, it will be added on guest bill upon departure.
This property is a licensed holiday home. It is not part of a hotel resort.
The property requires passport copies for each guest at least 72 hours before arrival to allow time to coordinate access approval from the community security office. If we don’t receive passport copies before this period we cannot guarantee the check-in. If your arrival is on Friday or Saturday, please send your passport copies on the Wednesday before you arrive to ensure a smooth entrance process.
For your security and to protect against credit card fraud the property requires a credit card authorization letter to be signed before arrival. Guests are also required to show a photo identification and the credit card the booking was made with upon check-in. A damage deposit of AED 3000 is required when you book. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.