Policies of Xanadu
Check-inFrom 15:00 hours
Check-out00:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the fixed amount stated in the prepayment conditions is a damage deposit. It is required upon arrival, and will be refunded after an inspection of the apartment 1 month after departure.
Please note that guests are required to pay a final cleaning fee of EUR 65 or clean the accommodation themselves before departure.
Please note that a basic weekly consumption of water (1.6 m³), heating (depending on the season) and electricity (100 KwH) is included. If you exceed this, this will be deducted from the deposit. Meter readings can be retrieved at the office at any time.
Please note that you can collect your keys at Koninklijke Baan 172, 8670 Koksijde during the opening hours, from 15:00 until 17:30. If you expect to arrive outside reception opening hours, please inform the accommodation in advance by telephone to confirm your appointment.
Please note that bed linens and towels are not included in the room rate. Guests must bring their own. A damage deposit of EUR 150 is required on arrival. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Please note that the check-in and key-collection take place at: Koninklijke Baan, 172, 8670 Koksijde.