Policies of Hibiscus Haven
Check-in16:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children's cots/cribs are not available.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note daily housekeeping is not available. Contact property for details.
Please note, homes are located all around the Clermont area. Address given is the check-in location only.
Please note guests must be at least 21 years of age to check in, and photo ID must match the name on reservation.
Guests arriving after office hours will collect their keys from the lock box adjacent to the centre\'s main door. Guests should ensure they have received the necessary lock box code. Contact the property for details.
Cleaning fees for stays 4 nights or less are collected at check-in. Please refer to individual room types for fees.
Please note the service charge includes a cleaning fee and a damage waiver fee.
A security deposit of USD 69.00 is required upon arrival for incidentals. This deposit covers guests up to USD 1500.00 worth of accidental damages. This deposit is non-refundable. Please note that the check-in and key-collection take place at: 9550 US Highway 192, 34714 Clermont (Florida). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hibiscus Haven in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. IPG Florida Vacation Homes will send a confirmation with detailed payment information. After full payment is taken, the property\'s details, including the address and where to collect keys, will be emailed to you.