Policies of ZEN Villa
Check-in14:00 - 00:00 hours
Check-out05:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All further children or adults are charged CNY 200 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A deposit via bank wire, Wechat, Alipay or Paypal within 24 hours after booking is required to secure your reservation. The property will contact you with instructions. Guests are required to settle the payment in time to guarantee the booking.