Policies of Bali Ha'i Holiday Home
Check-in15:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years stay free of charge when using existing beds.
All children under 12 years are charged AUD 10 per night for extra beds.
All further older children or adults are charged AUD 20 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. No extra charges.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 2% charge when you pay with a credit card.
Please note that this property has a strict \'No Party Policy\'. Controlled family and friend celebrations are permitted.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual \'Schoolies Week\' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please keep noise to a minimum between 22:00 and 07:00.
Please note that this property is strictly non-smoking. If evidence of smoking is found in the rooms, an additional cleaning fee may apply.
Please note that pets are allowed on request, made prior to arrival. They are not allowed in the carpeted bedrooms, on beds or on furniture. Additional cleaning fees may apply if pets are found to have been on any furniture. Please bring your dog\'s collar and lead and remove all dog waste prior to check-out. Please inform Bali Ha\'i Holiday Home in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. A damage deposit of AUD 500 is required. The host charges this 7 days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.