Policies of Ocean Dream
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a non-refundable 2% charge when you pay with a credit card.
Please note that a non-refundable AUD 90 administration fee, will be charged upon booking.
Please note that Ocean Dream requires a $500 credit card pre-authorisation prior to check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit prior to your arrival.
After your booking is made, the property will contact you direct by email with further information regarding key collection.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual \"Schoolies Week\" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a \'No Party Policy\'. A damage deposit of AUD 200 is required. The host charges this 3 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please inform Ocean Dream in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.