Policies of Le Mas de la Tortue (Plain Pied)
Check-in13:00 - 22:00 hours
Check-out08:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
The reception is open from 09:00 to 19:00, only on the day of arrival and departure, and upon request.
If you plan to arrive outside opening hours, please inform Le Mas de la Tortue in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Towels are provided. Upon request, towels can be changed for a EUR 10 extra fee per person, per change. Bed linen and tea towels are provided. Linen change is charged EUR 10 per person per linen set.
A high-chair and a hairdryer are available upon prior request, subject to availability. Pets are charged EUR 42 per stay or EUR 7 per night. A damage deposit of EUR 400 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please inform Le Mas de la Tortue (Plain Pied) in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.