Policies of Hotel Neptune
Check-in14:00 - 00:00 hours
Check-out08:30 - 10:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years is charged EUR 8 per person per night in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that during congress periods, Cannes Film Festival and for stays of 5 nights and more, guests have to pay by bank transfer. The property will contact you with further details after booking.
The reception is open everyday from 8:30 to 21:00. In case of arrival after 21:00, please contact the hotel in order to have your access codes.
Upper floors are accessible by stairs only.
Breakfast is served every morning between 09:00 and 11:00. If guests require an earlier breakfast between 07:00 and 09:00, please ensure you inform the hotel in advance.