Policies of Regency House
Check-in14:30 - 00:00 hours
Check-out07:00 - 11:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
One adult is charged GBP 20 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Solo, Switch. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Once the booking is made Regency House will email you with check-in details. There is a digital lock system to allow 24 hour access.
Guests can park along the road on a single yellow line between 18:30 and 08:30, free of charge. The very close by Gresham Road area has pay and display parking charged at GBP 1 per hour and free parking between 17:00 and 09:00.
Please note that the building is a Victorian Townhouse with stairs and no lift. This is not suitable for people with limited mobility, as the hotel is spread across 5 floors.
Guests should kindly note that the property has a digital lock on the front door, allowing guests to check-in during times when a staff member is not present. This information is emailed to the guest at the time their payment is taken in a second e-mail and provides the necessary information for opening the digital lock.
Regency House may not be suitable for guests with disabilities or mobility issues, due to the rooms being spread out over 5 floors. Regency House does not have a night porter to assist guests with disabilities or mobility issues. Guests must be able to evacuate themselves in an emergency. There are no vibrating pads or visual alarms at this property to alert guests with disabilities in the event of fire.