Policies of Hidden Gem Lets
Check-in15:00 - 22:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge for children's cots/cribs.
All further older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
There is a strictly no smoking in the interior and exterior of the accommodation.
Please note that check-ins before 15:00 and after 20:00 carry an additional charge of GBP 30. The earliest possible check-in is 12:00, subject to availability. Last check-in for this property is 23:00. Arrivals after 23:00 will not be granted access to the property and no refunds will be given.
Standard check-out time is up to 11:00. A late check-out may be arranged for at an additional cost of GBP 20 an hour. If you are late checking out without prior agreement, you will be charged 40 GBP an hour.
Please note that this property does not have a reception.
The lead guest must be 23 years of age or older.
Check-in for last-minute bookings is only possible 1 hour after payment has been processed. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hidden Gem Lets in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.