Policies of Carmen
Check-in17:00 - 20:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 4 years are charged EUR 25 per stay for children's cots/cribs.
All children under 19 years are charged EUR 10 per person per night for extra beds.
All adults are charged EUR 10 per person per night for extra beds.
The maximum number of children's cots/cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the following opening times for key collection:
*From 1 April to 31 October - Monday to Friday from 10:00 to 13:00 and 17:00 to 19:00. Saturday from 10:00 to 19:00.
*From 1 November to 31 March - Monday to Friday from 10:00 to 13:00.
Please contact the property in advance if you plan to arrive outside above times.
High chairs are available under request and carry an additional cost of EUR 25 per week. Electric fans can also be rented for EUR 10 per week.
Please note that parties are not allowed at the property. Please inform Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the check-in and key-collection take place at: Calle Bacallar 12 (2), 03720 Benissa. A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. This property will not accommodate hen, stag or similar parties. License number: <strong>VT-446668-A</strong>