Policies of Aparthotel l'Heretat
Check-in16:00 - 20:00 hours
Check-out09:30 - 11:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years is charged EUR 5 per person per night in a child's cot/crib.
One child under 4 years stays free of charge when using existing beds.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Since reception is not open 24 hours, guests arriving after 19:00 must inform the property in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the property using the contact details found on the booking confirmation.
Guests who wish to have sheets and towels changed during their stay must give 24 hours\' notice. The service charge is EUR 5.
Guests who wish their apartment to be cleaned must give 24 hours\' notice. The charge is EUR 20. Please inform Aparthotel l\'Heretat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.