Policies of Apartamentos Torre da Rocha
Check-in15:30 - 18:00 hours
Check-out09:30 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All further children or adults are charged EUR 15 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are kindly requested to inform the hotel of their estimated time of arrival. This can be noted in the Special Requests Box during booking or by contacting the hotel using the contact details found on the booking confirmation.
Guests are kindly requested to collect keys in the building next door from the Rocha Praia Mar office (Isiférias).
Please note that bed linen is changed weekly, and bath linen twice a week.
Guests are requested to contact the property upon arrival in Portimão using the telephone number on the booking confirmation.
Guests booking on Non-Refundable Rates should inform Apartamentos Torre da Rocha of their invoicing details (Name, Address and VAT number) at the time of booking.
Please note that Torre da Rocha reserves the right to charge a refundable damage deposit upon check-in. The minimum deposit amount is EUR 50 and the maximum amount is EUR 100.
Please note that guests checking-in after 18:00 are charged EUR 25.
Please note that iron, kettle or toaster should be asked at the reception if not available in the room. Please note that the check-in and key-collection take place at: Isiferias - Avenida Tomas Cabreira- Edificio Rocha Praia Mar loja 41, 8500-802 Portimao. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartamentos Torre da Rocha in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>5312/AL,6079/AL,6087/AL,6099/AL,</strong>