Policies of HerzogChalet
Check-in15:00 - 18:00 hours
Check-out08:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years are charged EUR 20 per night when using existing beds.
All children under 2 years are charged EUR 2.50 per night for children's cots/cribs.
All children under 16 years are charged EUR 22.50 per night for extra beds.
All further older children or adults are charged EUR 22.50 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsNo credit cards accepted, only cash
Please note that check in past 18:00 is possible for a EUR 15 fee.
A security deposit of EUR 150 will be required in cash upon arrival. This is totally refundable within 7 days after departure, subject to a damage inspection.
Following services are available:
- a travel cot (without bed linen) for EUR 2.50 per day
- a high chair for EUR 2.50 per day
- sledge hire for EUR 5 per day
A towel and linen package can be booked for EUR 16.50 per person.
Please note that pets are allowed upon request for EUR 25 per pet per stay.
Please note that payment is only possible in cash. Please inform HerzogChalet in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: Elbingeröder Str. 14, 38700 Braunlage. A damage deposit of EUR 150 is required. The host charges this 30 days before arrival. This will be collected by bank transfer. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.