Policies of Zen Living Birmingham City Centre Apartment with Kitchen and Secure Parking Perfect for 2-4 Contractors or Family Accept
Check-in15:00 - 22:00 hours
Check-out07:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 2 years old stay for £5 per person per stay when using an available cot.
Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
People no matter the age stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Bankcard, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In the event of an early departure, the property will charge you the full amount for your stay. This property is located in a residential area and guests are asked to refrain from excessive noise. Please inform Zen Living Birmingham City Centre Apartment with Kitchen and Secure Parking Perfect for 2-4 Contractors or Family Accepting Long Term Bookings Low Rates in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. A damage deposit of GBP 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, Zen Living will contact guests after receiving booking confirmation to process payment and provide self check-in details. Please note that the sofa bed in all apartments is actually an air bed. Please note that parking is strictly limited to one space per apartment and your car registration details may be taken on arrival. Guests are required to submit a Guest Registration Form following booking. Please note that all Special Requests are subject to availability and additional charges may apply. Guests found smoking or having parties within the property or communal areas will be charged a penalty fee of GBP 250 and will be asked to leave the property without a refund.