Policies of Canyon Log Retreat-1297 by Big Bear Vacations
Check-in16:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
4 children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 8.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Canyon Log Retreat-1297 by Big Bear Vacations in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Guests under the age of 25 can only check in with a parent or official guardian. Please note that early check-in and late check-out are subject to availability and incur an additional charge. Contact the property in advance. Please note that the credit card used to make the reservation and the person whose name is on the credit card must be present at the time of check-in. A valid government-issued ID of the same person will be required to complete the check-in processes. After booking, guests will receive a rental agreement which must be signed and returned to the property management company electronically within 24 hours of booking. If guests do not receive the agreement, please contact the property management company at the number on the booking confirmation