Policies of Tourist home Ken & Mary
Check-in16:00 - 21:00 hours
Check-out07:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for cots in the room.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests arriving after check-in hours (21:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.
Late check-in request can be accommodated only upon prior confirmation by the property. An additional charge applies to late check-in after 21:00.
Guests who wish to have breakfast should go to the on site cafe between 07:30 and 08:30.
Please note that prepayment by credit card is required to secure your reservation. Guests will be charged after booking and receive a receipt via email.
The property has a curfew at 23:00. Guests cannot enter or leave the property after this time.
Guests can take a shower between 16:00-23:00 and 6:30-9:30. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. License number: <strong>上保生第５１－２号指令</strong>