Policies of Hevals Grand Appartments Tempelhof
Check-in15:00 - 21:00 hours
Check-out08:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 5 years stay free of charge for children's cots/cribs.
All children under 19 years are charged EUR 20 per person per night for extra beds.
All adults are charged EUR 20 per person per night for extra beds.
The maximum number of children's cots/cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, EC-Card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of EUR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform Hevals Grand Appartments Tempelhof in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
The property prefers a bank transfer of the booking amount before arrival or a cash payment on arrival. You will be contacted after making the reservation to clarify your payment preference.
Please note that this accommodation is not suitable for stag/bachelor parties, hen/bachelorette parties or any other loud parties. Guests are not permitted to drink alcohol, smoke or make any loud noise between 21:00 and 07:00.
Guests wishing to check in outside the regular check-in times are asked to contact the property in advance. There will be an additional charge of EUR 30.