Policies of Heval's Grand Appartments
Check-in15:00 - 21:00 hours
Check-out08:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 6 years are charged EUR 5 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please inform Heval's Grand Appartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that this accommodation is not suitable for loud parties or any of bachelor parties (stag nights) or bachelorette parties (hen nights). It is forbidden to smoke or drink alcohol on site, and guests may not make any loud noise between 21:00 and 07:00.
Guests need to pay a refundable, EUR 200 safety deposit at arrival.
Guests wishing to check in outside the regular check-in times are asked to contact the property in advance. There will be an additional charge of EUR 30.