Policies of Otentic Mountain Experience
Check-in14:00 - 15:00 hours
Check-out08:30 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
All further adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the check-in and key-collection take place at: Otentic, eco tent experience, Coastal road, Deux Freres, 52702 Bel Air, Flacq. Please inform Otentic Mountain Experience in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property is accessible via an unpaved road, which may be unsuitable for some vehicles. This property will not accommodate hen, stag or similar parties.