Policies of Happy People Plaza España Apartments
Check-in15:00 - 20:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of EUR is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please let the property know your expected arrival time 30 minutes in advance in order to arrange for keys to be collected. The check-in agent will welcome you.
Please note that if you expect to arrive after 20:00 there are two different ways to check-in.
1. You can complete a check in directly online with access instructions. This carries no charge.
2. You can have one of the staff members wait for you and help you with check in. This costs EUR 50.
Please contact the property for further details.
Please note that check-in opens at 15:00 (there is a possibility to check in earlier, subject to availability). If you arrive earlier, Happy People offers a free luggage storage service at the central office located by Plaza Castilla at Calle Torres y Amat, 21, 3rd Floor (near Ramblas). The office is open from Monday to Sunday from 09.00 until 18.00.
Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
A credit card is required upon arrival as damage deposit guarantee. If unable to provide one, a EUR 300 damage deposit will be requested to guest in cash.