Policies of Fisa Rentals Gran Via Apartments
Check-in15:00 - 20:00 hours
Check-out05:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years stay free of charge for extra beds.
All further older children or adults are charged EUR 20 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please let Fisa Rentals Gran Via Apartments know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. On the day of arrival, you should call the apartments in order to arrange key collection.
If you expect to arrive outside reception opening hours, please inform Fisa Rentals Gran Via Apartments in advance. You can use the Special Requests box when booking or contact the property using the contact details found on your booking confirmation.
Please contact Fisa Rentals Gran Via Apartments if you expect to arrive after 21:00. Please note that arrivals between 21:00 and 00:00 must be arranged in advance and carry a surcharge of EUR 30.
A damages deposit of EUR 200 is payable on arrival. This will be refunded once the condition of the apartment has been checked. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Fisa Rentals Gran Via Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. License number: <strong>HUTB-003560-82, HUTB-004902-15, HUTB-004903-22, HUTB-004904-17, HUTB-004905-48, HUTB-004906, HUTB-004906-19, HUTB-007594-71, HUTB-007596-73</strong>