Policies of DingDong Express
Check-in13:00 - 23:30 hours
Check-out07:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
To open the main door, you must enter the code (last 4 digits of the reservation) on the keypad. In the lobby of the building you will find the check-in machine. You will need to have your passport or identity card ready, and your credit card to complete the payment. Once the payment is made, the check-in machine will give you the room key.
There is a black box on reception for express check-out.
If you have any questions, please contact the property with the phone number provided in the confirmation email.
Please note that DingDong Express and DingDong Putxet share concierges and they work in both accommodations.
When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.