Policies of Alcam Alio
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren older than 18 years are welcome.
One child under 1 year stays free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the apartments are located in different buildings on the same block. Apartments will be allocated on the day of arrival.
Please note that a refundable EUR 300 damage deposit must be paid on arrival.
You can collect your keys at Oficina Alcam Barcelona, at the address stated in the booking confirmation.
Please let Alcam Alio know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
Please contact the property with your flight details and arrival/departure times in case of needing the airport shuttle service.
Please not that parties are not allowed. Please inform Alcam Alio in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. License number: <strong>HUTB 000709, HUTB 003670, HUTB 003672, HUTB 003675</strong>