Policies of Villa Aroha by TropicLook
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please be informed that stays less than 21 nights will receive a complimentary electrical usage of 60 kilowatts per day. Any additional electrical usage will be charged at THB 6 per kilowatt.
For stays more than 21 nights, electrical usage will be charged at THB 6 per kilowatt.
Please note that the property offers shuttle services at an additional charge. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation.
Please note that for stays of up to 6 nights, cleaning is provided once. For stays of 7 nights or more, cleaning is provided twice per week. Please inform Villa Aroha by TropicLook in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of THB 10000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.