Policies of Koh Chang Hillside Holiday Home
Check-inFrom 14:00 hours
Check-out12:00 - 13:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsNo credit cards accepted, only cash
Please note that room rates do not include fees for electricity and water. Guests will be charged THB 4 per electrical unit (kWh) for electricity and THB 80 per unit (cubic meter) for water.
A final cleaning fee of THB 1000 (per stay) and a utilities deposit of THB 500 (per day) will also be charged upon arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Koh Chang Hillside Holiday Home in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of THB 15000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.