Policies of Hotel Neuer Karlshof
Check-in14:00 - 20:00 hours
Check-out07:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 8 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsWhen booking more than 5 rooms, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro, EC-Card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests arriving after 20:00 will need to contact the property directly with the contact details provided in your confirmation in order to arrange check-in.
Please note that Hotel Neuer Karlshof is located in the train station, the reception is in the coffee shop Coffee Fellows. The rooms are on the first floor directly above Coffee Fellows. Guests can only use the stairs from there to go up to the hotel rooms. Please inform Hotel Neuer Karlshof in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.