Policies of Palatium Bad Ems
Check-in15:00 - 19:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 3 years are charged EUR 15 per stay for children's cots/cribs.
All children under 3 years stay free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, EC-Card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the check-in and key-collection take place at: Römerstraße 26, 56130 Bad Ems. Please inform Palatium Bad Ems in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.