Policies of Waterfront Suites in the Heart of Auckland
Check-in15:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of NZD 250 is required for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please inform the property of your expected arrival time upon booking and submit all required documents for the property prior to check in. For more information, contact Waterfront Suites in the Heart of Auckland using the contact details found on the booking confirmation.
Please note complimentary toiletries will only be supplied once. For additional supplies, you will need to bring your own.
Please note that this property has a strict \'No Party Policy\'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
Please note you must call/notify the property at least 1-hour prior to arrival to ensure your room is ready to be occupied. Please inform Waterfront Suites in the Heart of Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property is located in a residential area and guests are asked to refrain from excessive noise.