Policies of Private Airconditioned Waterfront Apartment
Check-in14:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 3% charge when you pay with a credit card. Please note that this property has a strict \'No Party Policy\'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. This property is strictly non-smoking. If evidence of smoking is found, an additional cleaning fee of up to NZD 2000 may apply.
Please note that our office hours are Monday to Friday 08:30 until 17:30. Key collection is not from the complex where you are staying as you have booked a private apartment which is not managed via an onsite office. Check in and key collection takes place at Quinovic Viaduct, 10 Hobson Street, Auckland Central.
Please inform Quinovic Viaduct in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly if you are arriving outside of the office hours to make special arrangements.
Please note your credit card is held in a secure system for the duration of your stay for bond purposes and is automatically deleted 10 days after check out. Please note that the check-in and key-collection take place at: Quinovic Viaduct, 10 Hobson Street, Auckland CBD, 1010 Auckland.