Policies of Hotel Alsace Lorraine
Check-in13:00 - 18:00 hours
Check-out07:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge for children's cots/cribs.
All children under 16 years are charged EUR 10 per night for extra beds.
All further older children or adults are charged EUR 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Carte Bleue, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Reception opening hours:
Monday to Friday: from 07:30 to 19:00
Saturday: from 08:30 to 19:00
Sunday: from 08:30 to 12:00
On Sunday, check-in is only possible until 11:00.
If you expect to arrive outside reception opening hours, please contact the property in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.
Please note that the hotel doesn\'t have a lift. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Alsace Lorraine in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.