Policies of Rok Plaza
Check-in14:00 - 21:00 hours
Check-out04:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years are charged EUR 35 per night when using existing beds.
All children under 2 years are charged EUR 35 per night for children's cots/cribs.
All children under 16 years are charged EUR 35 per night for extra beds.
All further older children or adults are charged EUR 35 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
After booking, you will receive an email from the property with payment and key pick-up instructions. A damage deposit of EUR 300 is required. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please inform Rok Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.