Policies of Apartments in Gated Residential within Bahia Principe Grounds
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that for security reasons a to avoid delays at the security gates, this property requires an ID with photograph of the reservation holder. This has to be sent prior to arrival to the email address that the property will provide.
A car is recommend in this area, to help you better manage your time and distances to most attractions.
A refundable damage deposit of USD 250 will be added to your final quote - it will be reimburse upon inspection within 7 - 10 business days of check out date.
Complimentary concierge service includes help booking a chef, catering, maid, and laundry; plus booking tours, activities, airport transfers and rental cars.
Complimentary access to Tulum & Sian Ka\'an Hotels common areas such as beach club, pools, gym, tennis courts, lobby, casino and more. Preferred rates for Coba & Akumal all inclusive pass (amenities, food & drinks). Preferred rates for passes to access the 4 hoteles. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Apartments in Gated Residential within Bahia Principe Grounds in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 250 is required. The host charges this 3 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.